Ratings & Reviews

Overall Rating

5.00(29 reviews)96.6% of customers recommend this property

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Very happy with management and maintenancesubmitted by Carmen G. - |Recommended: YesMy daughter and I highly recommends the property. I are very happy with the community. Blessed to live here and would rate them more than 5 stars if it was available.
response from property -Thank you for taking the time to write the amazing review.
Muy bein me gusta para viver submitted by Maria R. - |Recommended: YesMe gusta viver en la communidad
response from property -Gracias
Wonderful place to live submitted by Tyson H. - |Recommended: YesI have lived here in a two bedroom apartment with my husband for almost 6 years now and we love it The insulation is so good it holds heat in winter and coolness in summer very well. we hardly ever hear our neighbors and rarely hear the train go by. the community is clean and quiet. we both feel very safe living here as well. It is roomy with a good open floor plan. Everything is so clean and tidy here as well. Good landscaping. I would highly recommend this apartment to anyone, especially for the reasonable price of a newer building, safe neighborhood and good building materials. My husband and I cannot recommend it enough and we plan to stay here for many years to come.
response from property -Thanks for your review
Residentsubmitted by Kayla M. - |Recommended: YesIt's an awesome place to live. Alma is a great manager and is always doing fun events and activities for the kids and the community. Maintenance completes all work orders on time and does a great job. I really like living here and am very happy with how well kept it is.
Residentsubmitted by Kayla - |Recommended: NoGreat place to live. Great community.
Great Place to Live.submitted by Brandy - |Recommended: YesThe units are large and well designed, Lots of light and large windows. Alma and Marin do an awesome job. It has been a blessing to live here.
response from property -Brandy, Thank you for your review
Residentsubmitted by Sherry M. - |Recommended: YesI moved here from Southern California 6 years ago and I have to say it was the best move I made, I'm very happy here, love my apartment. Management is awesome and always on point with completing all my needs or concerns. Alma is very involved in the community hosting Events and kids first program every week. I have been a volunteer for many years and my grandkids love all the activities. Maintenance goes above and beyond, work is always completed on time. I would definitely recommend living here.
Broken refrigerator dealt with in very timely fashionsubmitted by Erin L. - |Recommended: YesI found it after hours that my refrigerator and freezer were broken. I sent Alma a text, and she got back to me right away, even though she was off fit the evening. First thing the next morning, Marin the maintenance fellow was here and was able to repair the refrigerator right away. Anytime I have an issue, both Alma and Marin are fantastic about getting whatever the problem is resolved as fast as possible.
response from property -Erin, Thank you for your kind review it is our pleasure to take care of you and your household.
Resident submitted by Sherry M. - |Recommended: YesI have lived here since 2012 and I love living here. Management and Maintenance always take care of any issues that arise. I made a good choice when I relocated to this community. Marin and Alma always ensures that our community is clean and maintained. Alma is very active with the community and is constantly organizing events for the residents. I volunteer and enjoy all the events and look forward in helping.
response from property -Sherry, Thank you for your evaluation of our beautiful community.
The staff is polite and patient, pleasant to deal with.submitted by Jennifer M. - |Recommended: YesI would definitely recommend Palm Terrace, it's clean, quiet and family orientated.
response from property -Jennifer, I appreciate your recommendation. It's our pleasure to offer you excellent customer service.
THE BEST submitted by Tanya - |Recommended: YesExcellent complex to live in. Quiet. Clean. Comfortable layouts of apartments. Wonderful management and maintenance staff. Couldn't be happier. Any problems are fixed quickly and swiftly.
response from property -Tanya, Thank you so much for your review. It is our pleasure to offer excellent customer service. Alma Paz and Marin Munoz
Fantastic Place To Livesubmitted by Melissa K. - |Recommended: YesI absolutely love living in the Palm Terrace Apartments. The apartments are huge for the amount we pay in rent, and there are so many amenities and programs here that are enjoyable or have helped our family out. Every year they provide back to school supplies for the children who live here if they are in need Things like that are just the icing on the cake. We have had no issues with management or maintenance, they are totally quick to respond to any concerns. I'd recommend this to anyone
response from property -Melissa, Thank you for your review it is our pleasure to take care of you.
Good overall communitysubmitted by Wilma A. - |Recommended: YesI would say its a good community, but if you are on the bottom unit and your upstairs neighbor has children it's be a little stressful when you are trying to sleep.
Fastest turnaround for work orders submitted by Halley . - |Recommended: YesGreat place to live. All fix-it issues and maintenance are responded to and fixed almost immediately. I have submitted a few work orders for my apartment and the response time as well as them fixing the problem is amazing. A few times they would be waiting on me to get home to complete the work or fix the issue. This is how fast they are. Alma the apartment manager is amazing and takes care of things so quickly, Judy as they were her own family Great maintenance team as well Everything that has been completed has been done quickly and the people completing the work have been absolutely wonderful.
response from property -Halley, Thank you for your review, it is our pleasure.
In this this place is good place to livesubmitted by Douglas W. - |Recommended: Yesthis property is clean and do there best at taking care of work orders when the company can keep a maintenance person